All cancellations must take place five days or more prior to the scheduled rental as stated in the Cancellation Policy. If poor weather is forecasted to occur during your rental period, Boatsetter can supersede the cancellation policy if the following extenuating circumstances occur:
- Safety related cancellations stemming from the event of lightning, thunderstorms, heavy rain, or heavy wind within eight hours or the time the of the scheduled rental.
- Natural disaster
Cancellations within five days prior to the rental start time are non-refundable. If you wish to cancel within five days of your rental period due to poor forecasts, please discuss cancellation options with the boat owner. If the owner agrees to bypass the cancellation policy, the owner must make the cancellation via the cancellation button found within the messaging thread. If the owner wishes to follow the cancellation policy in place, the rental amount will be nonrefundable.