How do I cancel a booking as a renter?

As a renter, if you need to cancel a booking go to your Dashboard and then click on View Conversation. From there press the "Cancel Booking" button located at the bottom right (pictured below).


You can also cancel pending bookings that have not been approved by the boat owner yet. Just click "Cancel" in the message thread. Once you have clicked "Cancel", your payment and security deposit (including service fees) will be voided and released back to your payment method. We complete a charge only if a booking request is approved. If the booking request has already been approved, please review the cancellation policy in regards to what will be refunded to your card.

Keep in mind, the Boatsetter Cancellation Policy differs for both weather and boat malfunction cancellations.